We are an online shopping site so all orders can be placed online directly and if you need further assistance by phone, please call our Dubai office number on 04 255 2393.(Outside UAE 00971 4 255 2393). Our office working hours are from 9AM till 6 PM Sunday to Thursday and from 9 AM till 3 PM on Saturdays.
We have multiple payment options. So payments can be done by Cash On Delivery, Card On Delivery (limited to Dubai city area) and Card online. We accept both Debit and Credit cards.
Normally an order will take 2 to 7 days for shipping based on the shipping point. We have 3 kind of shipping options. One is the product that are shipped directly from our warehouse, which is known as "Moorni Direct" which you can see under "Seller Details". Second option is the goods that are shipped from Suppliers in India (Under "Supplier Outside UAE) and 3rd option is the suppliers from UAE. For Moorni Direct and Suppliers from UAE, the shipping time can be 2 to 7 days and for out side UAE suppliers, the delivery time can be more than 7 days.
We keep our products in our warehouse in Dubai. So if you would like to see the product before you buy, you need to make a request by phone and we can bring the requested product from our warehouse to our office in Al Ghurair Center. For the products that are supplied from our suppliers directly, there is no access to see the product in advance.
We are based in Dubai, (United Arab Emirates ). Our office is in Al Ghurair Center (One of Dubai's prime shopping malls). We also have access from Metro station (We are close to Union or Salah Al Din Metro stations). For exact location please click on the "Contact Us" link below.
We deliver to 30 countries world wide via FedEx. Normally the shipping time is 3 to 7 working days outside UAE, but if the ordered item is a special custom made product, delivery time can be extended.
We are shipping to out side UAE for many years, but for Art and Craft products we rarely face any customs duty requests. However we cannot guarantee any customs duty in your country as the formalities change time to time.
Yes you can. But depends on pre approval and confirmation. Please visit our terms and conditions page for detailed guidelines.